We have a role available in our Food & Beverage department shift are from 4 hours 8 hours or when events are on until finish up to 12 hours Salary based on experience, starting at minimum wages
Bar - Events
Job Introduction - General Assistant
We currently have an opportunity for a General Assistant to join our Hotel food and Beverage team. This is a great opportunity for a customer focused individual that wishes to deliver great Customer satisfaction.
As a General Assistant you will be responsible for:
Assisting with the serving of all meals and beverages to customers during your shift in the Bar and on Events. Making sure all areas are neat and tidy.
Glasses are washed, polished to a high standard.
Banqueting experience is beneficial (silver service optional)
Good Bar and product knowledge.
Role Responsibility
· Using the till, serve customers and cash up at the end of service
· Ensure good knowledge of products on sale and on special offer
· Ensuring health and safety regulations are followed
· To raise any issues or customer suggestions and complaints to the Food and Beverage Manager
· Keep a record of all hospitality delivered and ensure it is all collected at the stated time
· Ensure hospitality rooms are left tidy, and set up for the next function.
· All used crockery and service ware should be brought back to the kitchen and left in an orderly manner at the wash up.
· Promote good team work and work in a friendly, efficient manner. Actively take part in the sites 'One team' ethos
· Comply with all Company and Client policies and procedures, statutory regulations relating to your work place, this will include but not limited to fire; health and safety; hygiene; working safely; CoSHH
The Ideal Candidate
· Previous hospitality experience
· Previous Restaurant and Banqueting experience – Silver service (although training will be given)
· Good customer service skills
· Good communication skills - written and verbal
· The ability to demonstrate great team work
· The ability to follow instructions
· Work well within a team environment as well as on their own
· Basic knowledge of food hygiene and Health & Safety
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: Up to £12.21 per hour
Experience:
* Hotel & Accommodations Guest Services Staff: 1 year (required)
Work Location: In person