Full time – fixed term contract, 40hrs per week, Monday to Friday
Including company vehicle and fuel card or £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021, Mears had over 19,000 service users across these regions. Mears works in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness, provide more social and affordable housing, and create specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Welfare Support Officer to join our team. This is an exciting position that works exclusively to support asylum seekers going through their right to work and asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, a people person, and extremely empathetic. As a Welfare Support Officer, every day is different; although challenging, it is a highly rewarding role.
As a Welfare Support Officer, your main duties will include supporting service users at various stages of their asylum application process, including safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing and support needs, and ensuring all records are accurate for Home Office audits. Maintaining professional boundaries and resilience is essential to provide a consistent service that meets service users' needs.
Role Criteria:
* Experience working with vulnerable and diverse client groups
* Understanding of safeguarding procedures
* Ability to identify individual and family support needs and support packages to maintain independence
* Experience with mental health and challenging behaviour
* Effective communication with colleagues, local authorities, and service users
* Experience with record keeping and risk assessments
* Ability to work independently
* Resilient and adaptable
* Supportive, trustworthy, approachable, and empathetic
* Flexible and willing to travel
* Full UK driving license
All roles require entitlement to work in the UK. Mears does not offer visa sponsorship.
As part of the recruitment process, a DBS & BPSS check and Security Clearance will be carried out. You will need to provide relevant identification, including proof of address, references, a valid passport, and proof of residence in the UK for the last 5 years.
To drive a Mears vehicle, you must be over 21, have held your license for over 3 months, and have fewer than 9 points.
Benefits:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave for paid community volunteering
* Discounts through Mears Rewards on groceries, holidays, eye tests, and more
* Family-friendly policies
* Company vehicle and fuel card
* Access to EAP counselling sessions
Apply below or contact Beth Dunford to discuss your application further. We are here to support you throughout the process.
At Mears Group, we promote diversity and inclusion and are a Disability Confident employer. We support the Armed Forces Covenant and have received the Gold Award in the Defence Employer Recognition Scheme. We also support social mobility initiatives, inviting optional background sharing to better understand our candidates' diverse experiences.
About Us
We are the people behind the smile! At Mears, we seek individuals who share our values of Customers, Innovation, Teamwork, and Responsibility, to make a positive difference in communities by improving homes, communities, and lives. We are proud of our business and the opportunities we offer across the UK.
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