Office Manager
Island Meadow Parks is a family business that manages seven holiday caravan parks in the UK, offering static caravans for sale, caravans for hire, touring and camping.
The administration work for our parks is done by a small and friendly team at our head office in Bracklesham Bay, near Chichester in West Sussex.
We are looking for an enthusiastic, versatile and helpful person, who can take on the management of the office team and their busy workload. This is a hands on role that will require someone who is both comfortable carrying out the work as well as dealing with issues escalated from the team.
Duties will include:
* Supporting the small office team
* Resource planning and ensuring the office is adequately staffed.
* Responding to telephone, email and social media enquiries
* Processing bookings and payments
* Managing complaints
* Writing letters and general office admin
* Liaising with suppliers, ordering products, and managing office supplies
* Booking caravan transport and logging aftersales faults
* Updating our web site, maintaining our web store and posting online adverts
* Chasing debtors
* Maintaining our Health & Safety records
* Assisting the Company Directors and other staff within the group
The ideal candidate will have experience of managing a busy office environment, and will have the following skills and attributes:
* General office management
* Excellent communication and interpersonal skills
* A good level of spoken and written English
* A good telephone manner
* Good computer and keyboard skills
* Good experience using Word and Excel
* Good experience using the internet, email and social media platforms
* Experience using database systems
* Organised, accurate, versatile and helpful
* Able to manage and motivate others in order to prioritise workloads effectively
* A willingness to learn new skills
* Knowledge of the holiday park industry would be an advantage
* Positive, friendly, with a good sense of humour
This is a full time permanent position, working 37.5 hours per week, 9am to 5.30pm, Monday to Friday, based at our head office.
To apply, please send us a copy of your current CV. Reference: IMP Office Manager.
Successful candidates will initially be contacted for a pre-interview telephone chat, followed by a face to face interview.
Job Types: Full-time, Permanent
Pay: £26,000.00-£35,000.00 per year
Benefits:
* Casual dress
* Employee discount
* On-site parking
Location:
* Chichester PO20 8JG (preferred)
Work Location: In person