Role Overview: We are seeking an experienced and detail-oriented Payroll Administrator to manage the end-to-end processing of payroll activities in a fast-paced and client-focused environment. The successful candidate will ensure payroll is processed accurately and efficiently, manage related reporting responsibilities, and serve as the primary point of contact for all payroll-related queries Key Responsibilities: * Accurately process daily payroll submissions from receipt through to finalisation * Reconcile payroll data and ensure timely issuance of client invoices * Submit weekly payroll reports to HMRC, including Real-Time Information (RTI) submissions, statutory year-end returns, and P60s * Process employee leavers and support the administration of the company pension scheme * Manage and resolve payroll-related enquiries and invoice discrepancies promptly and professionally * Generate payroll reports in line with internal and client business requirements * Apply and update statutory payments including SSP, SMP, SPP, and other entitlements * Maintain and update the payroll database to ensure accurate records * Produce sample payroll data for internal analysis or client proposals * Issue duplicate payslips, invoices, and other relevant payroll documentation as required * Respond to client and customer queries via phone and email in a professional and timely manner Candidate Requirements: * A minimum of 2 years' payroll experience, with significant hands-on experience using computerised payroll software (experience with My Digital Accounts is highly desirable) * Knowledge or experience within the umbrella payroll sector is advantageous but not essential * Ability to multitask and operate efficiently in a dynamic and fast-paced environment * Proficiency in Microsoft Word and Excel * Excellent verbal and written communication skills * Strong time management skills with the ability to meet strict deadlines * Confident in handling telephone enquiries and delivering high-quality customer service Benefits: * Performance-based bonus * Additional annual leave * Company-sponsored events * Company pension scheme * Statutory sick pay Schedule: Monday to Friday (Full-time, office-based)