About the role We're looking for an experienced electrician to join our team as an Electrical Customer Delivery Manager. In this hands-on leadership role, you'll report to the M&E Programme Manager and oversee a team of approximately 12 electricians. You'll be responsible for ensuring the delivery of high-quality electrical repairs, maintenance, and installations while maintaining compliance with NICEIC standards. You'll be a key player in driving performance and ensuring customer satisfaction by leading by example. Your responsibilities will include: Leading and coaching your team on a day-to-day basis. Conducting pre- and post-work audits. Managing projects up to £25,000 in value. Coordinating hired plant and operators. Ensuring safe working methods and maintaining high standards of safety and compliance. Accurately recording all works, variations, and unmeasured tasks. This is a mobile, full-time role offering a flexible working week split between home, site, and office locations. Join Bromford, part of BromfordFlagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West - all backed by the scale and ambition of the BromfordFlagship group. What we're looking for Qualifications: City and Guilds 2360 Part 1 and 2 (Electrical Installation) City and Guilds 2391 Part 1 and 2 (Electrical Inspection Testing and Certification) or equivalent Current City & Guilds qualification to the latest edition of electrical regulations NVQ Level 3 in Electrical Engineering or equivalent Achievement Level 2 (AM2) practical qualification Successful completion of a recognised apprenticeship Experience: Extensive recent experience as a domestic installation electrician Proven ability in designing, wiring, and testing installations Experience in site management Strong customer service skills in a client-facing environment Skills: Proficiency with Microsoft Office and general IT systems Ability to motivate and lead effective teams Excellent attention to detail A flexible, solutions-focused approach to work Additional Requirements This is a roaming position, so regular travel between sites is expected. A Full UK Driving Licence is essential. An Enhanced DBS check is required for this role. Closing date: 24th February 2026 We recommend applying early, as we may close this vacancy sooner if we receive a high number of applications. If you have any questions or need assistance, please contact the Resourcing Team at recruitment@bromford.co.uk The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. What we offer Hybrid working, with the flexibility to work across our main locations and home Performance related pay based on shared success A choice of pension schemes with employer contributions of up to 10% Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family Life assurance of up to 4x annual salary Generous holiday, occupational sick pay and paid family leave The Values Innovation We are creative and fearless in our work. Accountability We take ownership of our work and lead from the front. Teamwork We collaborate widely and build supportive environments. Annual allowance to spend on benefits of your choosing, including healthcare plans, dental care, gym membership, travel insurance and much more Fully funded professional membership [if a requirement of your role] Continuous learning and development opportunities About us We're part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values. We're a place for people determined to make a difference. Bromford. A place to make your own. Our commitment to equality, diversity and inclusion We're proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.