Shift Pattern
9am – 5am, Mon‑Fri, worked over 3 days.
Salary
Pro Rata for part time hours.
Role Overview
Working as part of the Health Improvement Team in the Public Health Directorate, you will be responsible for co‑ordinating, developing and delivering a Family Support Service within the Royal Hospital for Children. This post will provide tailored support to navigate and assist families to access patient information and support services relevant to their situation and individual needs.
Responsibilities
* Play a key role in day‑to‑day operational management of the Family Support & Information Service (FSIS) as a centre for information on health improvement; condition management and support issues for patients, visitors, carers, families, staff and students using the Service across the Greater Glasgow & Clyde area.
* Deliver a range of services aimed at maximising health improvement opportunities and empowering individuals and families to manage long‑term conditions.
* Develop and deliver crisis support packages.
* Provide patient information, connect families with non‑clinical partner organisations and provide non‑clinical support to families during their child’s hospital care.
Qualifications
Educated to degree level or equivalent qualification in a relevant discipline, you should be able to demonstrate experience in Health Improvement, Public Health, or a related health and wellbeing field. A strong understanding of the principles and practices of health improvement is essential. Knowledge of health inequalities and barriers to accessing health care services is required, along with proven skills in project planning and management, negotiation, problem‑solving, and partnership working.
Contact
Informal contact: Gillian Harvey, Health Improvement Lead – Acute, 07970742372, Gillian.Harvey4@nhs.scot
Inclusion & Equality
NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Application Requirements
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn from the process.
For application portal/log‑in issues, please contact in the first instance.
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