Job Title: Store Manager (hours to be agreed but will include weekend working)
The hours and role is being redefined, so please apply if you only weekend working or full week.
Description:
The position requires someone with a clear focus on cultivating customer relationships whilst driving sales and ensuring the efficient management of the shop, recognising sales trends and maximising them through strategic and visual merchandising.
To succeed you must have excellent people skills and experience, enthusiasm, be self-motivated, and have a genuine love of fashion.
Responsibilities
In Store:
· Visual merchandising in store including window and product display, keeping it fresh and relevant for the season through effective merchandising and rotation of stock in liaison with owners
· Have an excellent product knowledge of all in store product and online
· Monitor and report on sales figures as required
· Opening and closing the shop ensuring the procedures are followed correctly and that the store is left ready for the next day, ensure the shop is kept clean and tidy
· Communicate effectively with the other shop managers that work during the week and the head office team
· Keep stock losses to a minimum
· Complete store administration as required
· Stock takes to ensure systems are accurate
· Keep up to date with packaging materials required
· Highlight stock levels when needed
· Identify any new relevant products/brands
On Line:
· Ensure the stock is managed effectively in the storeroom to allow for speedy delivery of online sales
· Monitor selling platforms to ensure we are able to deliver what is required
· Dispatch parcels/customer orders on time and correct to invoice
· Respond to customer queries for online sales
Website Management/Social Media:
* Increase social following for Nooki Design through Facebook, Instagram and Twitter, by adding to existing content from a more “personal” shop perspective. New forums to be added as and when relevant.
* Establish contacts with appropriate followers to exploit sales and press opportunities.
* Exploit social network opportunities through each forum
* Ensure product on website is current and in stock to avoid missed sales