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Senior Support Engineer required. This is an opportunity to join a well-established MSP / IT Support company, based in Worthing. They have been providing support to a variety of customers across the South East and are now looking for an enthusiastic person to join the busy IT team in their rapidly expanding company.
Position overview
* Providing 2nd & 3rd line support to a variety of customers via telephone, email and remote support tools
* Server monitoring, checking daily log files, backup logs and monitoring alerts
* M365 / Exchange / SharePoint
* Troubleshooting and configuring networks such as routers, printers and bespoke applications
* Installing and configuring hardware/software
* Hands on with all server and desktop products, as well as the latest cloud technologies
* Full UK Driving License
* 3+ years as an IT Technician / Support Engineer
* Good knowledge of Windows 10 & 11
* Microsoft 365 including Exchange, SharePoint, Azure and Intune
* Microsoft Server 2016/2019/2022
* Exchange 2016/2019/Exchange Online
* Maintanence and troubleshooting of printers
* Good understanding of networking protocols and devices: Draytek / Netgear
Position Remuneration
* Monday to Friday
* Salary £30,000 – 35,000 DOE
* 28 days holiday including bank holidays (increasing to 25 over time)
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