One of my local government clients are currently recruiting an experienced Transport Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Overview: * To manage the day to day operation of passenger transport for SEN and ASC transport. Ensure effective management of available resources to deliver a timely and efficient passenger transport service. * To ensure that individuals are supported to travel as independently as possible and all transport provided is delivered with to ensure the comfort, safety, dignity and wellbeing of passengers is maintained at all times. Responsibilities: * Ensure that staff, vehicles and service delivery attain the highest professional standards, and that all aspects of transport operations are safe, legal, cost-effective and focussed on the needs of passengers, clients and service commissioners. * To demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’. * To be responsible for the selection, development and performance of a team of passenger assistants in line with the Council’s HR policies * Manage LBH Passenger Assistants utilised for the movement of passengers for ASC and SEN and for the LBH courier service, including daily resource management to ensure planned and unplanned absence does not impact on service delivery. * Allocate LBH staff to optimise utilisation of vehicles and staff including LBH fleet * Ensure that all staff are appropriately trained, and maintain records of training. * Liaise across the passenger transport team on allocation of passengers to route both adhoc and long term, ensuring that suitable vehicles can be provided. * Manage the LBH courier service, making optimum use of resources. * Monitor the use of MIDAS and PATS trained staff involved in provision of passenger transport (both in-house and external). * Provide where necessary and maintain a record of identification badges for all staff involved in the provision of passenger transport (both in-house and external) * Deputise for the Team Manager as directed If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd