Our client is looking for an experienced Income Officer.
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs.
Experience of working in a customer focussed environment
Experience of record keeping and office systems
Working within a pressurised environment
Experience of working with vulnerable clients
Experience of Court procedure and presentation
Understanding of civil debt recovery processes and procedures.
Ability to negotiate with difficult customers to achieve agreed outcomes
Experience of Academy Finance system
Experience of Ohms Housing Management system
2 years’ experience of working in a housing organisation.
Up to date knowledge of general housing and tenancy law.
Knowledge of rent accounting, rent arrears or other income/ debt management.
Knowledge of record keeping and office systems
Knowledge of leaseholder and right to buy legislation.
Knowledge of direct debit scheme
Working knowledge of multi welfare benefits systems and procedures (in particular housing benefit)
An ability to communicate clearly and effectively with a diverse range of customers and enquiries.
A good team player
Ability to remain calm under pressure and deal with people who may be angry and frustrated in a way which is both
sympathetic but firm
Good written skills with ability to write and complete correspondence, forms and reports both clearly and
accurately.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer