Overview
Join to apply for the Retail Advisor, 16hrs, Ashford role at Virgin Media O2. Location: Ashford. Job Type: Part Time. Salary: Competitive + Fantastic Benefits.
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Next steps: After you apply, you’ll be invited to complete an online assessment. If successful, a Recruiter will follow up to discuss the role in more detail.
Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
We’ll Set You Up For Success. You’ll have a supportive team and tailored training on a 4-day (30 hours) induction within the first two weeks of your start date, and ongoing development to ensure you’re well-prepared to serve customers.
* A competitive hourly rate of £12.40, with potential to earn more through an accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market-leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off, with option to buy/sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
We also offer a wide range of support, rewards and tools to help you prioritise what matters.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from a Recruiter to discuss the role in more detail.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries: Telecommunications
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