Facilities Administrator
Based at our Head Office in Whyteleafe, just 15 minutes outside of Croydon and easily commutable from London.
We work in a competitive hybrid working model, with 2 core days at head office and 3 days working from home, plus flexi core hours.
Our benefits are worth getting excited about... 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few
Do you love keeping things running smoothly behind the scenes? Are you naturally organised, friendly, and ready to jump in and help wherever needed? We're on the lookout for a fantastic Facilities Administrator who thrives on being the go-to person for all things Facilities Management.
In this role, you'll support our store environments and the wider facilities team, making sure our spaces are safe, secure, and working just as they should. If you enjoy solving problems, supporting others, and making a real difference every day, we'd love to hear from you
What you'll be doing...
* Facilities Helpdesk Support, act as the first point of contact for facilities management related queries. Managing helpdesk tickets with efficiency, prioritising tasks and ensuring timely resolution or escalation where needed.
* Financial Administration, oversee departmental invoicing and purchase order processes, ensuring accurate tracking and alignment with budgetary controls.
* Store Manager Support Sessions, host daily morning drop-in sessions, offering a welcoming space for Store Managers to raise issues, ask questions, and receive updates.
* Health & Safety Administration, provide essential administrative support to the Health & Safety agenda, including maintaining well-organised and accessible document libraries.
* Risk & Security Co-ordination, support fire safety and broader business risk initiatives, while keeping keyholder records up to date and accurate.
* Vendor Support, support with key suppliers, helping to monitor and maintain service level agreements to ensure consistent, high-quality service delivery.
* Champion the Ann Summers' brand values and contribute to a positive team culture.
You'll be great if you:
* Have strong organisational skills and attention to detail.
* Are an excellent communicator with effective interpersonal abilities.
* A proactive, can-do attitude and a helpful nature.
* Comfortable working with systems, Microsoft suite (Word, Excel and PowerPoint) and managing documentation.
* Experience in facilities, administration, or helpdesk support is a plus but not a requirement.
* A genuine passion for the Ann Summers brand and its values.
At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.
What do we bring to the party?
Being part of the AS team offers some fab benefits, not only is it a great business to be part of, but you will also enjoy:
* A salary of £25,500 per annum.
* 50% staff discount and access to sample sales.
* Paid day off for your birthday.
* 29 days pro rata holiday (including bank holidays).
* Additional holiday allowance each year up to 32 days.
* Workplace pension and life assurance.
* Reward Gateway perks scheme.
* Colleague social events and engagement initiatives.
* Access to our learning platform, THRIVE
* Employee support via the Retail Trust.
* Eye care vouchers
* Free on-site parking or season ticket loan.
A bit about Ann Summers
You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that...
We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE
The Recruitment Process
Successful applicants will be contacted for an initial phone interview, followed by an in-person interview and assessment.
Whilst we make every effort to, sometimes due to high volumes we are unable to acknowledge every application.
Applicants must have the legal right to work in the UK, unfortunately, we are unable to offer visa sponsorship for this position.
Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.
#HOL