Overview
Job Title: Business Administrator
Salary: £28,000 - £30,000 per annum
Location: Sheffield
Department: Training Division
We are looking for a proactive and highly organised Business Administrator to join our growing Sheffield training centre. This is a key role within the organisation, supporting both the learner journey and the wider compliance and quality functions.
More than a front-of-house position, this role is central to the smooth running of our training operations — ensuring learners, tutors, and internal teams are supported effectively from enrolment through to completion.
Responsibilities
* Act as a first point of contact for learners, visitors, and staff, providing a professional and welcoming front-of-house experience.
* Support the learner journey by maintaining accurate learner records, updating class registers, and ensuring all documentation is complete and compliant.
* Scan, file, and upload learner evidence and compliance documents in line with data protection and audit requirements.
* Liaise with tutors, learners, and the compliance team to ensure data is accurate and up to date.
* Support the coordination of classroom activities, room bookings, and training resources.
* Assist with learner enrolments, inductions, and completion paperwork.
* Produce and distribute regular reports as required by the compliance and operations teams.
* Provide general administrative support across departments, ensuring smooth business function within the Sheffield centre.
* Support Ofsted and ESFA audit readiness through accurate document management and version control.
Skills & Experience
* Experience in an administrative role within education, training, or a similar regulated environment (preferred).
* Excellent organisational and multitasking skills, with strong attention to detail.
* Confident communicator, both written and verbal, with a professional and approachable manner.
* Strong IT skills, particularly in Microsoft Office (Excel, Word, Outlook) and database systems.
* Ability to work collaboratively as part of a wider quality and compliance team.
* A proactive attitude, able to manage workload independently and take ownership of key administrative processes.
* Commitment to maintaining confidentiality and data security at all times.
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