PARAGON TRAFFIC MANAGMENT LTD
SCUNTHORPE (DN15 6UH)
Closes in 25 days (Friday 12 September 2025 at 11:59pm)
Paragon provides a client-centric traffic management service with strong sector experience and have seen the team grow to over 60 members of staff, 2 depots and head offices in North Lincolnshire. They are now looking to recruit a customer service/administrative apprentice to work with the design and Surveying manager.
Wage
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
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Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Create and amend detailed AutoCAD Traffic Management Plans
* Communicate both verbally and written with internal and external customers
* Drawings are to be created in line with Chapter 8 Legislation
* Use Google Maps and Google Earth as reference for layouts
* Communicate details from survey information supplied by each project co-ordinator
* Work to the agreed time frames given by your line manager
* To create and manufacture special legend signs and advance warnings according to upcoming operational requirements
* Ensure all TM plans are completed and submitted for approved within 24 hours of the initial enquiry being received working with the Design & Surveying Manager on this
* To assist the Design & Surveying Manager where applicable and when requested
* Assist where applicable with site photo checking
Where you'll work
FIRST FLOOR FLAT
BRIT HOUSE
HIGH STREET EAST
SCUNTHORPE
DN15 6UH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
* Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achievespositive engagement and delivery.
* Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
* Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customerinteractions.
* Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
* Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
* Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
* Demonstrate patience and calmness.
* Show you understand the customer’s point of view.
* Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
* Functional skills in maths and English (if required)
* End-Point Assessment (EPA)
* One to one tutor assessor support in the workplace
* Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Requirements
GCSE or equivalent in:
GCSE English and Maths (grade C / 4 +)
GCSE or equivalent in:
GCSE English and Maths (grade C / 4 +)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
About this employer
Established in 2015, Paragon Traffic Management Limited have quickly become a key strategic partner to their clients throughout the United Kingdom.
After this apprenticeship
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.
The contact for this apprenticeship is:
MCARTHUR DEAN TRAINING LIMITED
Julie@mcarthurdean.co.uk
01482 307357
The reference code for this apprenticeship isVAC1000284075.
Apply now
Closes in 25 days (Friday 12 September 2025 at 11:59pm)
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