Job Description
Head of Hospitality Services
Location: UK Wide
Salary: Competitive
Contract Type: Permanent
Hours: Full Time
About Us
At MMCG, we’re proud to be a leading care provider with a reputation for excellence, innovation, and compassion. We believe hospitality is at the heart of a great care experience—and we’re looking for a visionary leader to take our hospitality services to the next level.
Overall Purpose
As Head of Hospitality Services, you’ll be responsible for shaping and delivering outstanding hospitality across our Group. You’ll lead the development and implementation of innovative strategies that elevate dining, housekeeping, and service standards—ensuring every resident feels valued, respected, and at home.
Scope of the Role
1. Champion a growth-mindset approach to hospitality, positioning MMCG as a market leader in care and service excellence.
2. Establish systems and operations that drive occupancy and revenue growth.
3. Collaborate with stakeholders to understand challenges, influence future initiatives, and tailor services to local needs.
4. Ensure compliance with legal and regulatory...