Mamas & Papas is a brand recognised around the world. For over 40 years we have designed and made award winning nursery/baby products from prams, to cots, to baby changing tables, to baby clothing, toys & gifts and so on. We sell our products to over 30 countries around the world. Within the UK we also have a portfolio of over 30 Mamas & Papas shops. We are a brand of trust, and a brand of choice for an incredible community of new, expectant and hopeful parents.
The Role of Junior IT Support Technician
Based at our Head Office on the outskirts of Huddersfield (HD5 0RH), this role of JUNIOR IT SUPPRT TECHNICIAN will be responsible for service excellence as a first point of contact for all internal and external IT support incidents and requests. Providing IT support and resolution via multiples channels including phone, email and in person. This exciting opportunity will primarily involve service desk administration and 1st line support, strengthening the skills of someone with an interest, capabilities and desire to generate a career within IT Support.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and in celebrating diversity in all its forms through our campaigns, recruitment and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
We're a business that cares. Here's just some of our benefits on offer;
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
...Oh, and a great bunch of people to work with too.
We also operate at Head Office:
• Hybrid flexi working of 3 days in the office.
• Flexi-time schemes based around core working hours whether in the office, or working from home
• Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.
(NB*: All benefits subject to individual schemes criteria & terms)