Go back City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
Transport Supervisor/Administrator
The closing date is 22 April 2026
ChoiceFacilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Transport Supervisor/Administrator.
The Transport Supervisor/Administrator role is an exciting opportunity for people who are motivated, flexible, task‑focused and who have excellent communications skills. We encourage and support our employees to progress within Choice and offer full training on the job.
If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!
As a Transport Supervisor you would be responsible for day‑to‑day supervision and coordination of the hospital transport service and helpdesk, ensuring the safe, timely, and efficient movement of patients, staff, and goods across all sites. The postholder will lead a team of drivers manage the administrative functions of the transport service and oversee the operation of the Transport Help Desk to ensure a responsive and customer‑focused service.
You will also have the opportunity to complete leadership and development training along with other training that is service specific. In this role, you will work with the Facilities supervisors and Operational Managers on specific projects and day‑to‑day service requirements.
Main duties of the job
* Day‑to‑day management of Transport drivers and Helpdesk operators.
* Working with the Transport Manager to provide efficient and effective Transport services to all wards and departments within the Trust/Choice operated sites and support the delivery of excellent patient care.
* To supervise and prioritise work and direct staff accordingly to ensure optimum use of resources across all Trust/Choice sites.
* To assist the Heads of Department & deputies in managing the duties and performance of the staff within Soft FM.
* Supervise all aspects required for the delivery of a high‑quality Transport service, ensuring all transport staff are correctly trained to fulfil their role & the service is in line with customer needs.
Shift Pattern
Working predominantly Monday to Friday, between 08:00 hours to 17:00 hours
Please Note: This advert may close earlier than the stated closing date due to the volume of applications received.
About us
City Hospitals Independent Commercial Enterprises Ltd (CHoICE – trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.
Commitment, Care and Compassion – our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part‑time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co‑ordinator to help staff with childcare arrangements.
We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
The Transport Supervisor will be responsible for the day‑to‑day supervision and coordination of the hospital transport service and helpdesk, ensuring the safe, timely, and efficient movement of patients, staff, and goods across all sites. The postholder will lead a team of drivers manage the administrative functions of the transport service and oversee the operation of the Transport Help Desk to ensure a responsive and customer‑focused service.
Person Specification
Experience
* Experience in a supervisory or team leader role
* Experience working in a transport or logistics environment
* Experience managing rotas and coordinating teams
* Experience in a healthcare or hospital setting
* Experience using fleet or scheduling software
Qualifications
* Good general education (GCSEs or equivalent)
* Full UK driving licence
* NVQ Level 3 in Transport, Logistics, Facilities Management or Management or equivalent experience
* First Aid or Manual Handling certification
Personal Attributes
* Reliable and flexible
* Professional and approachable
* Committed to high standards of service
* Team player with leadership
* Willingness to undertake further training and development
Physical Skills
* Physically fit to undertake manual handling tasks
* Knowledge of local geography or hospital sites
Skills and Knowledge
* Understanding of transport operations and vehicle compliance
* Awareness of health and safety regulations
* Knowledge of infection prevention and control
* Strong communication and interpersonal skills
* Ability to prioritise and manage workloads
* Ability to remain calm under pressure
* Problem‑solving and decision‑making skills
* Familiarity with NHS policies and procedures
* Ability to train and mentor staff
* Report writing and data analysis skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
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