What you’ll be doing
You will be joining 2i's newly established Data Systems & MI function, acting as a Partner in an exciting new role, supporting our Revenue team, reporting to the Data Systems & MI Manager.
This is an exciting opportunity to be part of a team that is central to how 2i operates and grows, working across systems administration, data architecture, and analytics to support the business in making better, faster decisions.
You will support the administration and improvement of 2i's core enterprise systems, acting as our subject matter expert on Salesforce, with a remit to assist in maintaining systems and data architecture, and contribute to the development and delivery of reports and dashboards that give the business clear visibility of its performance.
You will play an important supporting role across the function, working closely with the Revenue team, and internal stakeholders to understand their needs and help turn data into insight.
Responsibilities
System Administration & Improvement
* Supporting the Salesforce–NetSuite integration to ensure seamless data flow between systems
* Identifying opportunities and driving efficiencies in how the Sales teams interact with and utilise Salesforce day-to-day
* Organising and maintaining the Sales teams SharePoint folder structure to ensure documentation is accessible and well-managed
* Support the day-to-day administration of 2i's core enterprise systems, including Salesforce and NetSuite
* Assist with user access management, system configuration, and change documentation
* Help triage and resolve system issues, escalating where appropriate
* Contribute to testing, documentation, and change enablement activities
* Support the identification and implementation of system improvements
* Assist in maintaining up-to-date documentation of 2i's systems landscape, integrations, and data flows
* Support the design and delivery of system integrations and data architecture improvements
* Help assess the impact of changes to platforms and data pipelines
Data Analytics & Reporting
* Develop and maintain reports, dashboards, and KPIs using 2i's data and analytics tools
* Perform analysis to identify trends, patterns, and insights that support revenue, operational and strategic decisions
* Validate data and help ensure consistent definitions and standards are applied across reporting
* Provide ad hoc data and analytics support to internal stakeholders across the business
* Support the rollout and adoption of self-service reporting tools and dashboards
General
* Work collaboratively with colleagues across the Revenue, Data Systems & MI team, and wider Operations function
* Support the Data Systems & MI Manager in delivering the team's roadmap and priorities
* Maintain clear documentation of work completed and changes made
What You’ll Bring
At 2i, we value proactiveness and fresh perspectives. So, whilst we have established processes for managing and delivering our work, we're always looking for ways to evolve.
You’ll bring new ideas, spot ways to improve efficiency and challenge the way things are currently done to make them better.
* Experience working with enterprise systems, Salesforce (preferred) and NetSuite
* Strong administrative and analytical skills, preferably in consultancy or multi-client environments.
* Familiarity with system integration concepts or tools
* Proficiency with data and reporting tools, for example, Excel, Power BI, or equivalent
* Excellent communication skills, written and verbal, with the ability to explain data clearly to non-technical colleagues
Personal Qualities
* Curious and analytical, you enjoy exploring data and finding answers to business questions
* A collaborative team player who is also comfortable working independently
* Proactive in identifying issues and suggesting improvements
* Strong attention to detail, you take pride in producing accurate, reliable work
* Keen to learn and develop within a fast-growing, evolving function
* Clear and confident communicator, comfortable engaging with stakeholders across the business
What we can offer you
* Career development pathways tailored for your personal and professional learning within 2i, giving clear direction for your career with us
* 26 days of annual leave + the option to buy and sell holiday (up to 5 days)
* Private Health Care + access to other mental health and wellbeing services including Gym Memberships, Counselling, Cycle to Work Schemes + many more
* Individual and Company related performance bonus
* Flexible working in a hybrid environment across the UK
We're committed to inclusion
We believe that diverse teams make better decisions, are more creative, and build enriched cultures. That’s why we’re committed to creating an inclusive workplace where everyone feels they belong.
We have a dedicated Diversity & Inclusion Guild and a Neurodiversity Guild, both led by passionate employees who help shape our thinking and actions in this space.
We welcome applications from people of all backgrounds, identities, and experiences. If there’s anything we can do to make the recruitment process more accessible for you, please let us know.
You can find out more about our approach to inclusion in our Employee Handbook.
#J-18808-Ljbffr