Senior Administrator role at Colten Care
Abbey View, Sherborne, Dorset
From £13.79 up to £15.29 per hour
36 hours per week, working between 9:00 am and 5:00 pm, including alternate weekends (including paid breaks)
Introduction
We are looking for an organised and friendly individual to join our team and provide a warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a source of knowledge, you’ll be able to assist your wider team, as well as residents and relatives.
About the Job
* Line‑manage the administration team and oversee the administration function of the care home
* Provide the highest level of customer care so that residents and families feel totally at home
* Greet and escort visitors, conduct viewings, and handle telephone and email enquiries and correspondence
* Carry out financial management tasks and basic recruitment administration
* Maintain contact with other Colten Care departments and handle client admission and occupancy records
* Support the Home Manager with various administrative tasks
About You
Essential experience supervising a team and a proven track record in administration and/or reception. Demonstrate professionalism and excellent customer service skills as a front‑of‑house representative. Be confident in literacy and numeracy, have a good working knowledge of Microsoft Office, and be able to thrive in a busy, fast‑paced environment while juggling multiple tasks. Flexibility, approachability, strong organisation, and prioritisation skills are essential.
Essential Requirement
Business insurance is essential due to travel during work hours.
About Us
We’re an award‑winning, family‑owned, independent care‑home group with an outstanding reputation. All 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. We strive to keep the resident at the heart of everything we do.
Additional Benefits
* Excellent inductions, training and on‑the‑job support
* Real career progression opportunities
* Annual pay review
* Choice of hot or cold meals and drinks on duty
* Free uniforms
* Contributory pension scheme
* Background checks at no cost to you
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Information Technology
* Administrative and Support Services
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