The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience.
We are looking for a customer focused and friendly individual to join our team of workers and help create a memorable experience for every visitor to the airport.
Main Duties:
1. Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
2. Communicate effectively with the passengers and staff
3. Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
4. In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
5. Comply with all Health & Safety regulations.
6. Use company equipment responsibly ensuring all equipment
To be successful in the role, you will need:
7. Ability to communicate with people and colleagues at all levels
8. Ability to lift passengers in accordance with manual handling guidelines.
What will you get in return?
9. A pension scheme- to save for the future - eligibility rules apply
10. Access to high street discounts
11. Access to low interest loans
12. Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
13. Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
14. Long Service Awards
15. Cycle to work scheme- discounted bicycles
16. Access to our Employee Assistance Programme- 24-7 Wellbeing Support