Job Description Customer Service Administrator | Telford | Permanent | £26,000 Looking to join a company where your skills truly matter and your voice is heard? Seymour John are proud to be exclusively hiring for a Customer Service Administrator to join a local well-established and growing business. This is more than just a support role — it’s a chance to make an impact, solve real problems for customers, and grow within a collaborative, people-first environment. The Company: They pride themselves on delivering top-tier products with unmatched customer service- and they are looking for someone who shares that same commitment to excellence. What’s in it for you? Working hours of 9am-5pm Monday- Friday. On-site parking. 28 days holiday including bank holidays. A permanent role Pension Scheme. Opportunity: Handling customer queries and complaints via phone and email with professionalism and care Providing key administrative support to our busy Sales Tea Processing sales and purchase orders with accuracy and efficient Raising claims with suppliers for any damaged or faulty goods Taking on varied administrative duties to support smooth day-to-day operations Personal Profile: Previous experience in administration or a customer service-focused office role Excellent customer service and communication skills Confidence to take initiative and work independently For more information please apply or call Lois Barber on 07712 699540. By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.