Are you passionate about making pets a priority? Here at CVS, so are we! We are looking for an enthusiastic and caring individual with a genuine passion for animals to join us as a Veterinary Receptionist within our Beaumont Veterinary Group practices.
Practice Site: Beaumont (Kidlington, Headington and Botley)
Location: Working across our three Beaumont Veterinary Group sites: Kidlington, Headington and Botley Road.
Contract: Permanent
Hours: 8 hours per week
Shift Pattern: Saturdays only
Availability: Occasional weekday overtime may be available and flexibility to support this would be welcomed.
About Beaumont Veterinary Group
Take a look at the practice here:
About CVS
CVS Group plc is one of the largest integrated veterinary service providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e-commerce division. Our success is driven by the passion our people have for animals and for making pets a priority - it's at the heart of everything we do, every single day.
About the Role
Day-to-day duties will include:
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* And most importantly, providing a warm, professional and welcoming experience to all clients visiting the practice
What We're Looking For in Our Veterinary Receptionist
* Previous receptionist experience is essential; veterinary experience is an advantage
* Resilience and the ability to handle potentially emotional or distressing situations
* Excellent communication skills and a high level of empathy
* Outstanding customer service skills and confidence working with the public
* A positive attitude and strong teamwork skills
* Proficiency in Microsoft Office and other database or operating systems
* A driving licence is desirable; ability to travel locally between sites would be ideal
What We Can Offer You
* Salary in line with the National Minimum Wage
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* A supportive, friendly and collaborative team environment
* Staff discount scheme on veterinary bills and products
* A range of health benefits including private healthcare
* Employee Assistance Programme and access to over 400 Mental Health First Aiders
* And much more!
#J-18808-Ljbffr