Medical Secretary Apprentice - Paediatrics
The closing date is 28 May 2026
Responsibilities
* Undertake a Level 3 Business Administration Apprenticeship with one protected day of study per week.
* Act as the primary point of contact for patients/carers and health professionals, handling queries, providing information, and escalating appropriately.
* Provide comprehensive secretarial and administrative support to the Paediatrics team to facilitate smooth, efficient, and effective service delivery.
* Assist in maintaining and supporting departmental practices and procedures to meet operational targets and quality standards.
* Provide cover for secretarial team members during periods of leave or absence.
Qualifications
* GCSE – Grade C/4 or above in English and Mathematics or equivalent (functional skills level 2 accepted).
* Experience working with computer systems, including Microsoft Office, in a professional or academic environment.
* Evidence of effective written and oral communication skills.
* Ability to prioritise and manage own workload efficiently, meeting deadlines.
* Strong judgement in handling patient queries and resolving problems.
* Flexibility and adaptability to different areas of work.
* Team‑work skills and the ability to build and maintain good working relationships.
* Understanding of confidentiality requirements and commitment to maintaining them.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.
Employer
Dorset County Hospital NHS Foundation Trust
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