Store Manager Designate – Chatham / Maidstone – 39 Hours
As a Store Manager Designate, you will report to the Area Manager and work in one of several stores within the local area. You will empower the teams you work with to maximise sales and performance across all major KPIs, inspire your team, inject fun into the workplace, and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and store sizes to develop your skills as a Store Manager, with the goal of eventually taking responsibility for your own store.
Key responsibilities
* Oversee all aspects of daily store operations, from stock control to store standards.
* Lead and inspire your team to achieve sales targets and exceed KPIs.
* Create a positive and fun working environment for your colleagues.
* Ensure health and safety compliance across the store.
* Deliver outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
Who are we looking for?
* At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast‑paced setting.
* A passion for retail and a proven track record of delivering excellent results.
* Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
* Strong communication and leadership skills to engage and motivate your team.
* A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
Benefits
* Annual bonus opportunities.
* 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
* Birthday day off to celebrate in style.
* Life assurance worth 4× your annual salary.
* 4% company pension contribution.
* Colleague discounts: 20% off Pets at Home and 30% off our own‑brand products.
About us
At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community‑focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don’t wait—apply now! We may close the vacancy early due to high interest.
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