Join Metro in Birmingham as a Service Desk Analyst where you'll provide 2nd and 3rd line IT support within a dynamic helpdesk team. Your contributions will ensure efficient user assistance and troubleshooting across various IT and freight-related systems.
The ideal candidate will have experience in ITIL environments, possess strong customer service skills, and have a solid understanding of Microsoft 365, Active Directory, and networking concepts. Enjoy a role with a focus on innovation and problem-solving in a supportive culture at Metro.
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