Job Description
About the role
As an Insurance Officer, you will provide essential administrative and operational support to the
Council insurance function, helping to ensure that insurance claims are managed efficiently and in
accordance with financial regulations and best practice.
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Working within the Accountancy team you will provide support handling insurance claims from initial
notification through to resolution. This will include liaising with internal colleagues and a range of
external partners such as insurance brokers, insurers, claims handlers, solicitors and loss adjusters to
progress claims effectively.
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You will be responsible for maintaining and updating the insurance claims database and assisting with
the development of associated systems and processes. You will also assist with the annual insurance
renewal process, providing insurancerelated advice where appropriate, and contributing to reports for
senior officers, members and partner groups.
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About you
We are looking for a wellorganised and detailfocused individual with a good general education
(including GCSElevel Maths and English or equivalent). You will also have excellent communication and
interpersonal skills,and be confident working with a wide variety of stakeholders as you share
information and advice, along with also being a great team player. Strong literacy, numeracy and IT
skills, with the ability to use Microsoft applications confidently and accurately to manage information
and maintain records are also essential. Experience within the Insurance sector specifically of handling
and processing insurance claims would be an advantage.
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About us
Our last Local Government Association Peer Challenge highlighted that “EDDC is a great place to work,
with engaged staff and members” — and we couldn’t agree more. You’ll be joining an organisation that
puts people at the heart of everything we do, working collaboratively with our communities to deliver
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high‑quality services and create an outstanding place to live, work, visit and enjoy. With a strong focus
on wellbeing, a highly flexible and supportive hybrid Worksmart approach, and a commitment to
continuous learning and development, you can be confident of joining a workforce culture where
colleagues are empowered to be Happy, Healthy and Here.