About the role
We are seeking a dedicated and experienced Field Care Supervisor to join our dynamic home care team. The successful candidate will play a crucial role in ensuring the delivery of high-quality, person-centred care to our clients. You will be the vital link between our office-based team, our fantastic care staff, and our valued clients. This is a varied and rewarding role for a professional with excellent communication, organisational, and leadership skills.
Reports to: Branch Manager and Care Coordinators
Key duties and responsibilities
* Initial Client Assessments: Conduct comprehensive initial assessments for new clients, identifying their care needs, personal preferences, and lifestyle to develop a tailored care plan.
* Care Planning & Risk Assessing: Create detailed and effective care plans, ensuring they are regularly reviewed and updated. Conduct thorough risk assessments to guarantee the safety and well-being of both clients and care staff.
* Staff Competency Checks: Perform regular competency checks and spot checks on care staff to ensure they are delivering care to the highest standards and adhering to company policies and procedures.
* Client Reviews: Conduct regular review visits with clients to monitor the effectiveness of their care plan, gather feedback, and address any concerns or changes in their needs.
* Liaison with Other Professionals: Act as a key point of contact, liaising effectively with family members, GPs, district nurses, social workers, and other healthcare professionals to ensure a coordinated approach to care.
* Auditing: Participate in and conduct regular audits of care plans, medication administration records (MARs), and other essential documentation to maintain compliance and quality standards.
* On-Call Duties: Participate in the on-call rota to provide out-of-hours support and guidance to care staff, managing emergencies and unforeseen circumstances as they arise.
* Emergency Care Shift Cover: Be available to provide emergency care cover for shifts as needed, ensuring continuity of care for our clients.
* General Admin Duties: Complete all required administrative tasks, including maintaining accurate and up-to-date client and staff records, writing reports, and following up on actions from assessments and reviews.
* Support & Mentorship: Provide ongoing support, guidance, and mentorship to our care staff, fostering a positive and professional work environment.
Skills and attributes
Essential Requirements:
* Previous experience in a domiciliary care or similar healthcare setting.
* Excellent communication, interpersonal, and problem-solving skills.
* Strong organisational and time-management abilities.
* A compassionate, empathetic, and professional approach to care.
* Full UK Driving License and access to a reliable vehicle.
* Proficiency in using IT systems for record-keeping and communication.
* A flexible approach to working hours, including participation in the on-call rota.
Desirable Skills:
* Experience in a supervisory or management role within the care sector.
* Knowledge of CQC regulations and best practices.
* A relevant care qualification NVQ/QCF Level 2/3 in Health and Social Care or equivalent).
What will you gain?
Join a team that’s dedicated to supporting both clients and staff. With opportunities for professional growth and a commitment to wellbeing, you’ll have the chance to truly thrive in a rewarding role.
Make a real difference – join Kingsley Home Care today!