An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes.
We're looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.
Your day to day;
* Greeting our guests with a welcoming smile, offering advice and assistance when necessary
* Ensuring guest safety at all times, following all health and safety spa procedures
* Maintaining excellent spa standards, cleanliness and presentation
* Providing the highest level of hospitality
* Upselling of food, beverage, treatment, products and other hotel facilities
Who are we looking for?
As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.
You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained.
If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with;
* A competitive salary, negotiable dependent on experience
* Stream - the ability to access up to 40% of your wages as you earn them each week
* 28 days annual leave (rising to 33 days after 5 years)
* Health cash plan
* Generous employee discounts
* Employee Assistance Programme
* Enhanced maternity and paternity pay
* Apprenticeships available
* Life assurance
* Bespoke training programmes accessible to all
* An engaging & supportive work environment