“Southampton – a city of opportunity where everyone thrives”
Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people; apprentices are a valuable part of our workforce and the future of the council.
As an apprentice you’ll receive practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress.
An apprenticeship is a real job, with real responsibilities and, along with a competitive salary, provides many benefits including:
* Paid time off for holidays and a pension scheme
* A career path so you can progress to the next level
* On and off the job training
* The achievement of a nationally recognised qualification while you work.
At Southampton City Council we are committed to paying the Foundation Living Wage as a minimum and we believe apprentices should also be paid fairly. Your salary as an apprentice will be £24,795 annually and may increase in line with any national rise in the Foundation Living Wage.
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.
About The Role
We are looking for an enthusiastic individual with an eye for detail, who is self‑motivated and keen to support and take responsibility for a range of critical administrative functions. You will have demonstrated experience of building and maintaining successful relationships within your team and with other services, internal and external to the council.
In this role, your day‑to‑day work will be varied and fast paced. You will support the smooth running of the team by carrying out key tasks such as minuting meetings, arranging transport for children and young people, booking contact centres, and supporting social workers with essential coordination.
You will also assist managers by tracking progress against actions and processes, ensuring that information is recorded accurately and deadlines are met. You will be able to quickly grasp key information and present this in a professional manner. You will have demonstrated experience of working to tight timescales and feel confident in being proactive and presenting information in a timely way. You will develop systems that enable you to keep track of multiple different workstreams you will be juggling at any one time.
Our Location
You will be based within Southampton city centre, in the Civic Centre, a historical building within easy reach of a range of colleagues also based there. Flexible/remote/home working is available.
What We Can Offer You
* Excellent local government pension with 16.8% employer contribution
* Death in service benefit of 3× salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
* Generous holiday 25–31 days, based on role and service
* Flexible working options (role‑dependent)
* Family‑friendly policies – maternity, paternity, adoption, shared/unpaid parental leave, time off for dependents
* Training and development, including coaching and mentoring
* Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
* Retail discounts and savings through the Southampton City Council benefits platform
* Discounted memberships at local sports and fitness centres
* Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans
* Employee volunteering scheme with 2 paid days leave to volunteer
Additional Information
* Due to the nature of the role, you may be exposed to sensitive content which would not be appropriate for under 18s.
* This role is a fixed‑term apprenticeship, 37 hours a week.
* This is a fixed‑term position and the salary will be pro‑rata of the above salary.
You will be working towards the Level 3 Business Administrator apprenticeship with Fareport Training. The duration of this apprenticeship is 12 months with 3 months for the End Point Assessment.
If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.
To apply for this role please click on the ‘Apply’ button below to complete the online application form.
Contact Details
For further information and details regarding the role, please contact Hayleigh Smith (Team Manager) at email not provided or telephone 023 8083 4033.
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