Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually across various industries, including academia, IT, and healthcare. We are the global leaders in developing and delivering high-stakes exams through a network of nearly 20,000 Test Centres in 180 countries. Our leadership is built on collaborative partnerships with clients ranging from technology firms to government agencies.
Pearson VUE is a business of Pearson, the world's leading learning company, listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). We are recognized on The Forbes list of Best Employers, The Stonewall Top 100 Employers, and in the Best Employers for Diversity 2019 awards.
We offer an exceptional work environment where you can find job satisfaction. We are currently hiring a Test Centre Administrator for our team in Grimsby, UK.
Your Opportunity
* This is a permanent position.
* Minimum of 10 hours per month required.
* Pay rate is £13.37 per hour, paid monthly.
As a Test Centre Administrator, you will be part of our global organization, working alongside talented colleagues dedicated to supporting learners and test-takers.
You will be responsible for supporting test-takers visiting our Pearson VUE Test Centres, ensuring secure exam delivery and providing excellent customer service in a friendly environment.
Your Responsibilities
* Welcome, greet, and check-in candidates.
* Follow all exam security protocols and company policies.
* Verify candidate identification and explain testing procedures.
* Proctor and monitor candidates during exams.
* Troubleshoot technical issues with internal departments.
* Perform housekeeping duties like cleaning and sanitizing after each test.
This role offers the chance to gain experience working with diverse teams and to suggest improvements to enhance customer experience. Flexibility to work various shifts, including early mornings, evenings, and weekends, is essential.
Our Successful Applicant
We seek friendly, professional team players with school qualifications in English and Maths. Experience with Microsoft Office is a plus. Candidates should be comfortable working in a quiet testing environment, attentive to detail, and able to monitor for restricted behaviors. Ability to sit for long periods and escort candidates is required.
Our Recruitment Process
Apply now via our Pearson Careers website. We review applications daily and are scheduling interviews. Submit your application promptly for consideration.
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