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Family liaison officer

Bristol (City of Bristol)
Witherslack Group
Family liaison officer
Posted: 10 October
Offer description

Overview

Family Liaison Officer role at Witherslack Group. This position is due to commence February 2026. Salary: £29,540 - £35,412 plus excellent benefits.


Responsibilities

* Build bridges between families in challenging circumstances, the carers working with them, and local authorities.
* Coordinate visits to see parents and work out strategies for coping with life challenges.
* Draw on knowledge of local resources to help direct families to additional support.
* Assist with admission interviews in partnership with the Head Teacher and ensure full, detailed inductions are given.


What You’ll Do For You

* Training: a full induction and on-the-job training.
* Holiday: 35 days holiday including bank holidays.
* Progression: opportunities for career development from within the group.
* Flexible benefits: option to adjust benefits such as life insurance.
* Wellbeing tools and employee assistance.
* Medical cover for eye care, dental costs, and access to high-street discounts.
* Supportive working environments with strong facilities.
* Refer-a-friend scheme with a £1,000 bonus per successful referral.
* Contributory pension scheme – matched up to 5%.


Requirements / Qualifications

* Previous experience with SEN and working with families in challenging circumstances.
* Strong local authority contacts, including education, social services, and healthcare professionals.
* Experience of multi-agency work with understanding of safeguarding and child protection legislation, policies, and guidance.
* Genuine passion to enhance life opportunities for young people and families; empathetic and understanding approach.


About the role and environment

Witherslack Group is a specialist provider of education and care for children and young people with special educational needs. Frome Hall is a state-of-the-art school in Bristol serving the wider community with a focus on outstanding educational experience and individual pupil progress and care.


Equal opportunities

We are an inclusive employer welcoming applications from all backgrounds, identities, and abilities. We provide adjustments during recruitment and in the workplace as needed to support applicants.


Additional

This post is subject to an enhanced DBS check (cost covered) and online search. This role is subject to safeguarding and welfare checks in line with policy.

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