Job Type: Full Time Contract Type: Temporary Your next career starts with Acosta Europe. Step into a career that makes a difference-join?Acosta Europe, a people-driven business that's part of one of the world's largest Sales and Marketing agencies. Red Bull is the world's best-selling energy drink and is a brand synonymous with energy, intensity, and power. Role Details: Salary: Competitive Bonus: Performance Related Bonus Equipment Provided: Company Vehicle, Fuel Card, Mobile Phone The Operations Executive is responsible for the administrative process within an assigned Account and for the delivery of first-class support to the teams and clients, always meeting and exceeding their tailored needs. Key Tasks & Responsibilities Strategy - Play an active part in the strategic direction of the Account and business. - Continuously review and propose new ways of working for current processes/procedures. Management of Account Briefing Process - Ensure account activity briefs are produced, appropriately formatted and sent to the field. - Ensure any visual aids are compiled and made easily accessible for the Field Sales team. - Ensure relevant information is set up on Global Connect/ShopLINK. Asset Management (if applicable) - Maintain and update the asset information for the entire Account. - Liaise with Field team and IT support to ensure a quick turnaround for IT equipment. - Control the ordering/collecting of the team's assets. - Main point of contact for all fleet related queries for the account. - Maintain records of drivers, vehicles, accidents, hire cars etc. New Business - Actively support as appropriate with new business projects. Data Recording & Reporting - Production of daily data downloads to enable the Field team to see journey plans. - Production of relevant client reporting for KPI tracking. - Daily and weekly reporting to support with KPI management. - Control data and image verification, ensuring continuous high quality. - Contact subcontractors to validate and report any subcontractor issues to Communications and Engagement Manager. - Complete ad hoc reporting as requested. Call File Management - Ensure calls are added/removed when required and that address and territory details are always accurate. - Manage any requirements for changes to call file. - Maintain comprehensive understanding of the CACI territory planning tool (if applicable). Technical - Load relevant scripts in line with client objectives for periodic questions. - Ensure scripts are in line with Acosta' standardised processes. - Act as first line of support for any hardware issues from the Field team. - Validate all updates and changes made to Global Connect via testing on web and android devices. - Communicate completion of updates together with any potential impacts to users. Financials - Fuel reconciliation, expenses, driver deductions and hire vehicles. - Manage credit card reconciliations and ensure payroll deadlines are met. - Upload rate cards for subcontractor self-bill, based on activity pay agreed with line manager. - Manage subcontractor expenses and expense approval. - Manager activity bonus verification and upload onto subcontractor self-bill. Administration - Book meetings, accommodation and flights for the team. - Order Stationery. - Forward enquiries to the relevant contact. - Update and maintain the team attendance log, attendance breakdown and contact details spreadsheet (if appropriate). - Cover reception desk as appropriate (Reach offices only). Other Requirements - Minimum of one Field visit and one meeting attendance per quarter. - Maintain awareness of and always follow company policies and procedures. - Take personal responsibility to comply with health & safety regulations. - Take responsibility for your own personal development and ensure all mandatory training is completed on time. - Adhere to all General Data Protection Regulations and policies (GDPR). Essential Knowledge & Skills - Good communication and interpersonal skills, including rapport building and influencing. - Target driven with good time-and-task- management skills. - Self-motivated, confident and determined. - Administration and organisational skills. - Basic understanding of Excel, Word and PowerPoint. - Professional telephone manner. JOIN THE TEAM Got what it takes? In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.