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Working Pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Salary: £41,000 per annum
We are looking for a General Manager to join our team.
The General Manager will take the lead role in the management of Kaplan Living Liverpool, ensuring the property is managed and operated in line with agreed operating principles driving industry-leading service levels to students, parents and stakeholders.
In Liverpool, the residence and the University of Liverpool International College (UOLIC) are in the same building, so the General Manager will also be responsible for College building operations, to support a collaborative, student-centred environment where College and residential services work as one cohesive team.
What you’ll bring to the role
Experience of working in student accommodation
Demonstrable approach to service excellence, customer care and a sensitivity to students’ needs
Understanding of and commitment to safeguarding and welfare practices within an educational environment
Working knowledge of the ANUK Accreditation Scheme and Health and Safety Management
Experience effectively plan to manage budgets and resources efficiently and meet priorities and targets
Experience leading a team proactively in the delivery of high quality services and continuous improvement
Can embed inclusive practices in all aspects of their work
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation. Kaplan Living provides an outstanding student experience through a multi layered approach of excellent customer service, smooth operations, friendly and approachable team members and comprehensive student support and welfare services.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
28 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
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