Housing Officer – Braintree
Location: Braintree, CM7.
Salary: £20 - £24 per hour.
Full Time – Monday to Friday – 37 hours.
Contract: Initially three months – possibly beyond.
1. Frontline Support: Conduct initial interviews with individuals presenting housing-related issues, in person or remotely.
2. Case Monitoring: Track and update homelessness prevention/relief cases, ensuring assessments and documentation are completed promptly.
3. Temporary Accommodation Management: Maintain accurate records of temporary accommodation occupancy, update systems (e.g., Abritas), and liaise with providers to avoid delays.
4. Administrative Tasks: Prepare essential paperwork such as occupation agreements, risk assessments, and notices to quit.
5. Financial Liaison: Work with internal teams (e.g., Sundry Debtors) regarding invoices and repayments for temporary accommodation.
6. Benefits Coordination: Hold weekly meetings with Housing Benefit teams to resolve outstanding documentation and ensure claims are processed.
7. Reporting: Provide monthly data on temporary accommodation placements, including household numbers and nights stayed.
8. On-Site Support: Assist with signing up tenants, compiling inventories, and explaining tenancy conditions.
9. Meeting Support: Attend and assist with meetings (e.g., Joi...