ABOUT THE ROLE
We’re looking for a Supply Chain Manager who will operate at Head of Supply Chain level within a fast-growing, agile FMCG e-commerce business. Reporting directly to the CEO, this is a hands-on leadership role responsible for ensuring supply chain performance meets the demands of a rapidly scaling operation.
You’ll manage our e-commerce platform partner to agreed SLAs while also leading an in-house operations team (permanent and agency). This is a role for someone who can balance strategic oversight with day-to-day execution, ensuring efficiency, scalability, and customer satisfaction.
Key Responsibilities
* Lead and develop a 10+ person operations team (perm & agency) at head office.
* Manage and hold our e-commerce platform partner to account against SLAs.
* Oversee fulfilment, inventory, and distribution to deliver operational excellence.
* Drive process improvements to support scalability, efficiency, and cost effectiveness.
* Act as the escalation point for supply chain challenges, resolving issues swiftly.
* Partner with Buying, Category, and Finance to ensure alignment with business goals.
* Provide the CEO with insights and recommendations to shape supply chain strategy.
ABOUT THE CANDIDATE
* Strong background in FMCG and/or e-commerce supply chain management.
* Proven experience managing 3PL / platform partners against KPIs and SLAs.
* Leadership experience managing both permanent and agency staff.
* Commercially minded, with strong problem-solving and decision-making skills.
* A hands-on, sleeves-rolled-up approach – thrives in fast-paced, growth-stage businesses.
WHY JOIN?
* Take ownership of the entire supply chain function in a rapidly growing business.
* Report directly to the CEO with visibility and influence at senior level.
* Join an entrepreneurial, agile culture where your impact is immediate.
* Manchester-based role with flexible working, but to be on-site as required
* Huge scope for growth and career development as the business scales.
⚡ This role is perfect for a supply chain leader who wants the autonomy, pace, and impact of a high-growth SME environment while operating at a Head of Supply Chain level.
This is a confidential search exclusively registered with dSb Recruitment; further details will be shared with shortlisted applicants.
***Shortlisting w/c 1st September - please share your CV to be considered***.
SALARY
£80,000 - £100,000 - depending on experience.
Lucrative share options