Credit Controller roles - Bury
* 1 x full time, permanent
* 1 x full time, 12 month fixed term contract
The Cormar Carpet Company is an award-winning, British, family-run business and has been making carpets since 1956 at our two mills in Lancashire. We make and deliver our carpets from our distribution sites in Hemel Hempstead and Bury to over 3,000 Cormar retailers across the UK and Ireland, using our own fleet of vehicles. We've won over fifty carpet and flooring industry awards, including being voted "Best Carpet Manufacturer 2023" by readers of Interiors Monthly and award winners of F1 "Carpet Supplier of The Year" for 14 consecutive years.
Job Purpose
As a Credit Controller, you will be responsible for managing customer accounts to ensure payments are received on time and credit limits are maintained appropriately. You will build strong relationships with customers, resolve queries, and manage overdue debt efficiently, supporting the wider business by maintaining healthy cash flow and accurate financial records.
Key Responsibilities
* Manage your own portfolio of customer accounts, ensuring payments are received in line with agreed terms.
* Produce and issue monthly statements to customers.
* Process pro-forma invoices and allocate incoming sales receipts.
* Manage the setup of new customer accounts, ensuring accurate and complete information.
* Chase overdue debts by phone, email, and letter to secure payment.
* Negotiate repayment plans and take legal action when necessary to recover overdue balances.
* Review and update customer credit ratings using credit agencies and trade references.
* Manage customer credit limits and stop lists in line with company policy.
* Maintain detailed notes and records on the accounts system.
* Prepare cheques for banking and assist with ad-hoc finance duties as required.
* Support the Sales team with overflow calls or customer payment queries.
* Build and maintain strong relationships with customers to ensure excellent service.
Ideal Skills & Qualifications
* Previous experience in a credit control role.
* Strong attention to detail and accuracy in financial record keeping.
* Proficient in Microsoft Excel and Word; experience with Microsoft D365 F&O is desirable.
* Confident communicator with excellent telephone and written communication skills.
* Self-motivated, organised, and able to work effectively in a busy environment.
* Professional, conscientious, and well presented at all times.
Hours of work: 37.5 hours per week, Monday - Friday
Salary: £30,985.50 +Benefits: Discretionary annual bonus, 31 days holiday, including bank holidays increasing to 35 days after 5 years service, Healthcare scheme and pension (company matches employees contribution up to 10%) after 3 months service, Private medical after 12 months service
To Apply: Please press the 'Apply' button, and shortlisted candidates will be contacted by Cormar Carpets within 28 days. Thank you for your interest in the role.
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