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Manager, learning & development

London
Mcdonald'S
Manager
€70,000 a year
Posted: 8 May
Offer description

Program Training Manager – Global Finance Modernization

McDonalds has operated in the UK since 1974 and currently runs over 1500 restaurants across the UK and Ireland. The Global Finance Modernization (GF Mod) programme is a multi‑year transformation to position Global Finance as a strategic advisor, with a focus on people, processes, operating models and technology.

Note: This is a fixed‑term contract expected to end October 2027.

As the Program Training Manager, you will develop and execute a comprehensive training strategy to support the successful implementation of new finance technology systems, train employees across global markets, and improve overall adoption and effectiveness.


Responsibilities

* Collaborate with the GF Mod Program Training Lead to develop a robust training strategy aligned with program objectives.
* Validate training needs across departments and user groups to identify knowledge gaps and create targeted training plans.
* Create high‑quality training materials, including user manuals, online tutorials, videos and other resources.
* Develop engaging sessions, workshops and webinars for employees, franchisees and suppliers; support Market Training Leads with delivery skills.
* Leverage a consistent and comprehensive training approach that is user‑friendly and tailored to different audiences.
* Lead translation efforts across markets, ensuring a framework for local translation work and alignment on timing and reviews.
* Identify and train a network of champions or superusers to provide ongoing training and support within teams.
* Monitor effectiveness through feedback mechanisms, surveys and user assessments, and continuously refine materials and delivery methods.
* Collaborate with cross‑functional teams, including IT, Finance and project management, to ensure seamless system integration and alignment with organizational goals.
* Maintain comprehensive training documentation, including schedules, attendance records and evaluation reports, and provide regular progress reports to stakeholders.


Qualifications

* Proven experience leading training initiatives, including the implementation of cloud‑based finance systems.
* Experience with finance systems such as Oracle ERP, Oracle Fusion Data Intelligence, Kyriba, TRIRIGA, Concur, etc. highly preferred.
* Strong project management skills with the ability to manage multiple priorities and stakeholders.
* Excellent communication and interpersonal skills, with the ability to engage and train individuals at all levels.
* Proficiency in designing and delivering engaging training sessions using various methodologies.
* Familiarity with change management principles and practices.
* Strong analytical and problem‑solving skills.
* Ability to work effectively in a global and multicultural environment.


Nice to have

* Bachelor’s degree in human resources, organizational development or a related field.

Requisition ID: 3854

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