The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
Responsibilities
* Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
* Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
* Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
* Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
* Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
* Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
* Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
* Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
* Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
* Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Qualifications
* Previous retail management experience, preferably in the cycling or sporting goods industry.
* Strong leadership and team management skills.
* Excellent customer service and communication skills.
* Sales-oriented with a track record of meeting or exceeding sales targets.
* Knowledge and passion for cycling and cycling products.
* Ability to work in a fast-paced retail environment.
* Strong organisational and problem-solving skills.
* Proficiency in basic computer applications.
* Flexibility to work weekends and evenings as required by the store's operating hours.
Additional Information
We've got a lot to offer..
What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Join the Fearless1000 Incentive Scheme watch THIS video to find out more
* We offer a wide range of Development Courses with National Qualifications
* 40% Instore Uniform Discount
* Discounted Gym membership
* Group Wide 20% Discount across all Fascia.
* Ride-To-Work Scheme (Eligibility subject to terms and conditions)
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