We are seeking an experienced and confident Contract Co-Ordinator to join our team. You'll be part of a friendly and busy department, working closely with our Service and Delivery Manager, Engineers, Contract Co-Ordinators and Administrators to ensure the smooth and efficient delivery of our contracts.
This is an office-based role, so please only apply if you can easily get to our Huyton office each day.
This role is Mon – Fri, 37.5 hours per week, working either:
* 8am – 4pm
* 8:30am – 4:30pm
* 9am – 5pm
About Us
Fieldway Group are a leading contractor specialising in fire safety within the social housing and local authority sector. Founded in the heart of Liverpool, our business has become a shining example of success and innovation. From humble beginnings, our journey has grown us into a driving force by consistently delivering and achieving impressive milestones, with much more to come.
It's an exciting time for Fieldway. We are on an ambitious growth journey, so this really is an excellent time to join if you're looking for career progression and long-term development.
What We Offer
* 22 days holiday plus bank holidays
* Paid day off on your birthday
* Option to buy more holidays
* Holidays increasing with service
* BUPA employee assistance scheme
* Cycle2Work scheme
* Employee referral bonus
* Support and funding through further qualifications
* Company social events
* Company pension
* Free on-site parking
Role Responsibilities
* Co-ordinate the successful delivery of contracts, ensuring deadlines and client requirements are met
* Act as a key point of contact for clients, residents, engineers and subcontractors
* Allocate and schedule work for engineers in line with programmes of work
* Book and confirm appointments with residents or TLO's for planned works
* Raise purchase orders
* Monitor and update contract tracking spreadsheets and client folders
* Review, rename and send completed certificates/jobs to clients
* Manage incoming calls/emails in a professional and timely manner
* Provide comprehensive administrative support
* Take ownership of client requests and queries, ensuring swift resolution
* Contribute to process improvements and efficiency within the contracts team
What We're Looking For
* Proven experience in a contract co-ordination, scheduling, or administrative role
* Understanding and experience in a contracting environment (fire safety, construction, or housing sector) is advantageous
* Strong organisational and multitasking skills with the ability to prioritise workload effectively
* Excellent communication and interpersonal skills, both verbal and written
* Confident and professional telephone manner with strong customer service focus
* Good IT skills, including experience with Microsoft Office, spreadsheets and databases
* Ambitious and motivated, with the drive to develop and progress as the company grows
Job Type: Full-time
Pay: From £24,570.00 per year
Work Location: In person