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Finance operations manager

Swindon
Oak Furnitureland
Operations finance manager
£60,000 - £80,000 a year
Posted: 1 October
Offer description

ROLE PURPOSE

Are you an experienced, proactive finance professional ready to make a tangible

impact in a growing and dynamic retail business? We're seeking a Transactional

Finance Manager to lead and elevate our transactional finance function across

Accounts Payable (AP), Accounts Receivable (AR), and Cash Management.

Operating across 70 retail stores and a thriving online channel, this is a high-visibility role

where you'll lead a team of seven, including two team managers and five accounts

assistants, to deliver efficient, accurate, and timely financial operations.

Core Responsibilities

* Lead the AP, AR, and Cash functions with clear ownership of day-to-day performance,

team leadership, and service delivery.

* Ensure suppliers are paid accurately and on time, and that customer debt is monitored

and chased effectively.

* Develop and deliver a rolling two-week cash outflow forecast, working with purchasing

and operational teams to ensure accuracy.

* Manage performance across the team, setting clear objectives, coaching, and

development plans to build a best-in-class transactional finance team.

* Redesign AP processes and controls where necessary to create a modern, scalable, and

efficient accounts payable function—bringing other departments along on the journey

with you.

* Drive process improvements and automation, minimising manual effort and improving

accuracy and compliance.

* Collaborate cross-functionally with procurement, operations, commercial, and systems

teams to improve communication, efficiency, and accountability.

* Monitor key KPIs such as aged creditors/debtors, unallocated cash, invoice errors, and

payment accuracy.

Key Performance Indicators (KPIs)

* Accounts Payable Management KPI
* % of supplier payments made on time and in line with agreed terms. (Target:

≥ 95%). Measuring both timeliness and cash flow discipline while helping

reduce supplier queries.

* Accounts Receivable Management KPI
* Reduction in overdue receivables >60 days. (target: 20% reduction by end of

Q3 vs. opening balance). Tracks effectiveness of collections and debtor

follow-up processes.

V1 - Updated 29/09/2025

* Cash Flow Forecasting KPI
* Weekly short-term cash forecast variance (STCF delta) kept within ±5% of

actual outflows. Shows accuracy and reliability of forecasting to support

treasury decisions.

* Team Leadership KPI
* 100% completion of quarterly development reviews for accounts team

members, with evidence of progress against individual goals. Supports

growth, engagement, and accountability within the team.

* Process Improvement & Compliance KPI
* Delivery of at least 3 process/automation improvements by end of Q3 and

zero material audit findings related to AP/AR. Ensures continuous

improvement and regulatory compliance.

Skills And Experience

* Proven experience managing AP, AR, and cash functions in a fast-paced environment.
* Strong leadership and people development skills, with a track record of improving team

performance and engagement.

* Excellent communication skills with the ability to influence and bring cross-functional

stakeholders along the change journey.

* Analytical, organised, and forward-thinking—able to forecast, track, and report with

precision.

* Confidence working with senior finance leadership and a desire to make a real

difference in the function.

* Experience in retail or multi-site businesses is highly advantageous

Benefits

* Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
* Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
* 25 days holiday per year plus bank holidays
* Birthday: an additional day off for you to celebrate your birthday
* Hybrid working
* Pension: 4% employee contribution matched by the company
* Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
* My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
* Free on-site parking

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