Are you a people-first professional with a background in customer service or sales, ready to take your next step into client services and account management? If you’re passionate about delivering exceptional service and looking to grow into a pivotal, client-facing role, this could be the ideal opportunity for you. Join a dynamic team as a Customer Service Account Manager, where you’ll play a key role in supporting high-profile clients, ensuring operational excellence, and creating outstanding experiences for both candidates and customers. What You’ll Be Doing as a Customer Service Account Manager * Serve as the first point of contact for clients and candidates, providing prompt, professional support via phone, email, and in person. * Build and maintain strong client relationships by assisting with onboarding, placements, and contract renewals. * Coordinate interviews, manage candidate documentation, update records, and support daily administrative functions. * Work closely with recruiters, consultants, and internal teams to ensure smooth and efficient service delivery. * Maintain accurate communications and records using CRM systems to deliver a personalised, seamless experience. What You’ll Bring to the Role * Previous experience in customer service, sales, or account management. * Excellent communication skills with a natural ability to build rapport. * Highly organised a...