About the Role Were looking for an experienced Contracts Manager to oversee cleaning operations across multiple client sites. Youll be responsible for delivering high-quality services, managing teams, and ensuring strong client relationships, while maintaining compliance with health & safety standards. Key Responsibilities Manage day-to-day operations across multiple sites Ensure cleaning services meet client specifications and company standards Conduct regular audits and implement improvements Lead, recruit, and develop cleaning teams Manage staff performance, attendance, and scheduling Act as the main point of contact for clients, resolving issues promptly Ensure full compliance with Health & Safety regulations Monitor service delivery using systems (e.g. Timegate) Support operational delivery, including hands-on cleaning where required About You - Essential: Experience in contracts management or supervisory roles within cleaning or FM Proven experience managing multi-site teams Strong knowledge of cleaning standards and Health & Safety Excellent leadership, communication, and organisational skills Confident managing performance and client relationships Experience with workforce/time management systems Desirable: IOSH or similar Health & Safety qualification Experience in education, healthcare, or large contracts Knowledge of cleaning technologies and specialist equipment What Were Looking For Professional, reliable, and hands-on Customer-focused with a proactive approach Strong attention to detail and high standards Resilient and adaptable in a fast-paced environment What We Offer Career development opportunities Supportive and growing business environment Apply now to join a team committed to delivering service excellence.