Join ERIKS UK&I a Rubix company InSite Division… Powering Industry from the Inside Out…
At ERIKS UK&I a Rubix company, our InSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly.
We're not engineers on the tools, we're trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations!
If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you'll find your place with us, because we believe diverse perspectives help us build better solutions, together.
Job Location: Wrexham
About the Role:
The Stock & Replenishment Supervisor plays a key role in supporting the efficient running of the OnSite. Reporting to the Customer Operations Manager, this role bridges operational execution and leadership by managing day-to-day tasks while also stepping up to cover for the Customer Operations Manager during their absence.
Act as the primary point of contact in the absence of the Customer Operations Manager, including attending engineering meetings with the customer
Support in resolving escalated issues and ensure satisfactory outcomes for both the customer and ERIKS a Rubix company.
Oversee and perform stock ordering, quality stock cycle counts, and discrepancy investigations
Supervise housekeeping of office and stores areas, maintaining compliance with ERIKS a Rubix company standards
Maintain an accurate and up to date orderbook, ensuring timely order placement and delivery
Understand and support the delivery of the contractual KPIs
Maintain accurate records of transactions and inventory movements in relevant systems
Ensure timely and clear responses to customer and supplier enquiries
Supporting the Customer Operations Manager in sourcing activities
Identify and drive Value Add opportunities
Negotiate prices and delivery terms with suppliers to ensure cost efficiency and adherence to timelines
Build and maintain relationships with suppliers and the customer's engineering and procurement teams
Conduct weekly HSEQ checks and ensure compliance with health and safety guidelines
Identify, report, and act on hazards, taking immediate corrective actions when necessary
Working Hours:
Mon - Fri: 7.00am - 15.30pm
Total Hours: 40
Breaks: 30 mins
Key Skills, Experience & Requirements:
Proven experience in a customer-facing operational or administrative role
Experience in the MRO, engineering, or supply chain sectors is desirable but not essential
Familiarity with inventory management systems and processes
Basic understanding of procurement and supply chain principles
Competence in using Microsoft Office Suite, particularly Excel, and ERP systems
Understanding of health and safety requirements
Supervisory/ Team Leader Experience is advantageous
Relationship building?
Problem solving?
What's in it for you?
Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:
Time Off That Works for You
25 days' annual leave + bank holidays
Option to buy up to 5 extra days
1 paid wellbeing day per year
Health & Wellbeing
Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support
Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy
Medical second opinions, lifestyle coaching, and wellness discounts
Security & Support
Company sick pay from day one
Contributory pension scheme
Group income protection (after qualifying period)
Life assurance
Extra Perks
Cycle to Work scheme
Enhanced Maternity, Paternity & Adoption leave
Fertility leave and support
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