To be part of a team of 3, reporting directly to the new business Team Leader, helping onboard new customers, having a keen eye for detail, protecting the business from credit risk and Fraudulent applications.
Key Responsibilities
1. Customer onboarding and master data processes
2. Recording of all communications
3. Making credit decisions
4. Application and maintenance of key controls
5. Management of departmental email inbox
6. Timely and accurate processing of master data changes
7. An eye for detail, and an instinct for credit risk
8. Addressing and resolving issues with customers through email and telephone
9. Provide holiday cover for team members
10. Developing excellent customer service for our internal and external customers
11. Ensuring the company policy is always followed
12. Liaison with commercial business
Skills, Knowledge & Expertise
13. Reliability and outstanding performance
14. Must understand credit control and risk
15. Have a keen eye as accuracy is key
16. CICM studier preferred but not essential
Job Benefits
17. 25 days holiday per year plus bank holidays
18. Contributory Pension Scheme
19. Free on-site Parking
20. Holiday Buy Scheme
21. Volunteer Scheme
22. Share Save Scheme
23. Life Assurance
24. Enhanced Maternity, Adoption & Paternity Scheme
25. Health & Wellbeing Initiatives
26. Discount Scheme