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Information Technology Application Manager, Stoke-on-Trent
Client:
Phoebe Philo Ltd
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Purpose of the role
Reporting to the Head of IT, this role assists with the development and maintenance of the IT applications for Phoebe Philo Ltd, ensuring that the applications are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
* Collaborate with all departments to understand their requirements and support their needs with technology solutions, including:
* Front end ecommerce stack: work with the digital team to optimize, secure, and ensure compliance
* Airtable: enhance the solution supporting the company's design and development processes
* Finance: optimize systems for accounting, reporting, payments, VAT, and payroll
* Logistics: improve systems for carrier management, shipping labels, and returns
* Sustainability: support data collection and tracking systems
* Integrations: ensure system integrations are resilient, secure, and compliant
* Manage relationships with partners and contractors for technology support
* Provide training and guidance on systems usage across teams
* Ensure operational reliability, security, and compliance of technology services
* Ensure all processes comply with laws like GDPR
* Drive collaboration for smooth technology rollouts
Qualifications, Skills, and Experience Required
* Degree in Computer Science or equivalent experience
* 3-5 years in technology roles within fashion, especially e-commerce and product development, preferably in luxury fashion
* Experience in start-up/scale-up environments, demonstrating ability to adapt technology stacks during growth
* Knowledge of current and emerging technologies and systems like Shopify, Hubspot, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and low/no-code platforms
* Proven ability to lead technology projects and solve complex problems
* Excellent communication, leadership, and stakeholder management skills
* Ability to work under tight deadlines in a fast-paced environment
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