Job Description Insight Global is looking for a Digital & IT Senior Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining and supporting the end users and workstation environment at the facilities. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations.
Must haves:
Hands on IT Infrastructure or System experience dealing with troubleshooting, maintaining and fixing IT hardware and software, such as servers, printers, networks and PC reimaging
Recent experience as an IT Project Engineer or IT Business Analyst with exposure to analysing data to map up a plan to achieve long term targets for the IT Systems team
Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives
Demonstrated leadership desire or previous leadership experience
Strong understanding and prior experience of the ...