Job Type:
Permanent
Build a brilliant future with Hiscox
About Us
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The Role
The Direct Commercial and Digital Trading underwriting team is located in York. The team forms part of Hiscox UK’s central operations function and are responsible for the technical underwriting of new business and referrals, influencing the declinature rate targets for the portfolio using the change cycle.
As an underwriter you’ll sit within our Direct Commercial and Digital Trading underwriting operations team, developing your skills to underwrite our commercial policies as well as providing support and training to the Insurance Experts within the Customer Experience Centre or Broker Experience Centre who deal directly with commercial customers and brokers.
The Digital team specifically focus on underwriting business via our E-trade platforms, where you will support the E-trade portfolio by identifying trends and recommending improvements to reduce the referrals and declinatures. The role will provide a breadth of development opportunities and exposure to our products and underwriting strategy to allow you to progress your underwriting career.
What you’ll be doing:
· You’ll be underwriting our commercial products in line with our high standards
· Working towards set targets each month including profitability and productivity
· You’ll take a proactive approach to learning and developing your skills in underwriting and sales
· Profitable underwriting of eTrade referrals and risks including technical referrals for new business, MTAs and renewals within the agreed service standard
· Drive a two way appreciation of sales strategy and underwriting strategy with the relevant regional teams by maintaining strong lines of communication
· Effectively negotiate with both internal and external parties including identified points of contact with a brokerage
· Challenging non-standard underwriting decisions leveraging the expertise of product specialists and underwriting managers
· Showing courage and innovation by spotting process improvements and how we can do things differently to improve the customer experience and drive profitable growth
· Completing industry and product analysis, engaging relevant stakeholders and underwriting management focusing on growth and control measures
Our must haves
· You’ll have min. 2 years’ experience as a commercial lines underwriter with knowledge of Professional Indemnity, exposure to Management Liability and Cyber will be advantageous
· A logical and analytical thinker
· An excellent communicator with the ability to present and articulate your thinking
· A natural flair for building relationships enabling you to develop close rapport with brokers
· Be an ambassador of Hiscox and demonstrate ‘going the extra mile’ dedication and commitment in a fast growing and demanding area of the business
· Ambitious and driven, someone who can self-motivate and achieve results
· Ideally Degree qualified and working towards Diploma CII or exempt through relevant experience as defined by the FCA
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
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