Role Title
Neighbourhood Response Officer
Hours: 35 hours per week, Monday-Friday
Salary: £30,654 to £38,317 per annum (salary offered dependent on experience)
Location: Essex Areas
Contract: Permanent
Responsibilities
You’ll be managing a portfolio of estates across Essex, carrying out minor communal repairs, disability adaptations, site safety checks, rubbish removal and completing general caretaking responsibilities including estate inspections and monitoring of cleaning and grounds maintenance.
What we’re looking for?
We’re looking for a Neighbourhood Response Officer to join our Neighbourhood Response teams, to cover our homes and communities across Essex.
Your experience of completing general property repairs will be valuable to ensure you’re able to provide an effective service in customers homes and communal areas. Together with a current driving licence, an appreciation of the needs of older or vulnerable people and of the role of a housing association are a must.
You’ll be driving a Moat branded van and wearing your Moat uniform with pride, providing our customers with the highest quality service. You’ll be provided with full IT equipment including laptop, iPad and mobile phone.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values
Own it: We take responsibility for our actions and deliver on our promises.
Better together: We believe in the power of collaboration to achieve greater outcomes.
Lead by example: We set high standards and inspire others through our commitment to excellence.
Be the change: We embrace innovation and proactively address challenges.
Benefits
* Make a real impact in our communities.
* Work with a supportive and passionate team.
* Enjoy a competitive salary and generous leave.
* Benefit from personal and professional development opportunities.
* Work in a hybrid way that allows you to work from our spacious Dartford office two – three days a week while also giving you the flexibility to work from home or another location that suits your needs.
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