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Pensions Administrator - Defined Benefits, stoke-on-trent
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Client:
Lorien
Location:
stoke-on-trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
26.08.2025
Expiry Date:
10.10.2025
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Job Description:
* Pensions Administrator
* Remote Working
* 6 month contract
* Inside of IR35
My client is looking for a number of Pensions Administrators to assist them on their DB Team.
Key Responsibilities
* Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
* Embrace, demonstrate, and support the business to embed the clients Values.
* Adhere to Quality Management Systems and comply with regulations and policies from the clientand relevant regulatory bodies.
* Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
* Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
* Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
* Support and assist the management team where required in all aspects of service delivery.
* Understand, build, maintain and enhance stakeholder and/or client relationships.
* Share knowledge to support development of others.
Key Skills & Experiences
* Strong Pensions Administration Experience
* Extensive Defined Benefits (DB) experience
* Experienced in payment processing and checking calculations
* Experienced in using Pensions systems - Hartlink
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