Job summary We are looking to recruit a motivated and enthusiastic Clinical Support Worker - Higher level to complement our welcoming multi-disciplinary team within Eye Outpatients Department at The Friarage Hospital. Please note if you do not have the qualifications or experience marked as essential for a Band 3 role, you will be appointed at a Band 2. Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role. Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9) Care certificate Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications. Main duties of the job The department currently offers a range of services for adult patients accessing the service for elective and acute treatment. The successful candidate will be based at Friarage Hospital Eye OPD and occasionally may be asked to work across sites at our Eye OPD James Cook University Hospital, delivering safe, effective, high quality care to our patients. This is a great opportunity to join our team and to be involved in the future of Ophthalmology care here at Friarage Hospital. The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds. This vacancy will close once sufficient applications have been received. About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. Person Specification Education and Qualifications (Band 3) Essential Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net) Care certificate. Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation Knowledge & Skills (Band 2/3) Essential Awareness of GDPR and the need for confidentiality Insight into behaviours and skills of a carer and the need for effective team work Desirable Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. Experience (Band 3) Essential Experience of working in health or social care. Experience of undertaking and recording clinical observations and escalation of changes or findings Desirable Experience of working in an NHS care role. Person Specification Education and Qualifications (Band 3) Essential Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net) Care certificate. Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation Knowledge & Skills (Band 2/3) Essential Awareness of GDPR and the need for confidentiality Insight into behaviours and skills of a carer and the need for effective team work Desirable Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. Experience (Band 3) Essential Experience of working in health or social care. Experience of undertaking and recording clinical observations and escalation of changes or findings Desirable Experience of working in an NHS care role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address Friarage Hospital Bullamoor Road Northallerton DL6 1JG Employer's website